Practice course for complaint

Today, I went to Hamamatsucho in Tokyo to participate in
practice course for complaint with my co-worker.
On our office, we have to receive many calls in a day.
Some of calls contains in complaint.
So, our boss was recommended us for this practice curce.

The hall is close to Tokyo-Tower.

















When I take the course, I remember this book below;

"KAMISAMA KARANO HITOKOTO"
Ogiwara, Hiroshi
(A word from god)






This book is very interesting !
So Funny.